ap88 takes every member's privacy seriously. This document clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We believe transparency is the foundation of trust — and your trust is our top priority.
Contents of This Document
Ap88's Privacy Policy is built on six core commitments that ensure the personal data of every Malaysian member is fully protected.
Ap88 operates in full compliance with Malaysia's Personal Data Protection Act 2010. All data processing is carried out on a valid and clearly defined legal basis.
All data transmitted between your device and ap88's servers is encrypted using 256-bit SSL – the same security standard used by leading banking institutions.
Ap88 has never and will never sell, rent, or disclose members' personal data to third parties for marketing or commercial purposes without your consent.
You have the right to access, amend and correct your personal data held by ap88 at any time through your account settings or by contacting support.
Once an account is closed and there is no legal obligation to retain the data, ap88 will securely delete or anonymise your personal data in accordance with established procedures.
Ap88 will notify you via email or platform notification whenever there are significant changes to this Privacy Policy, so you are always informed about how your data is handled.
At ap88, we understand that your personal data is something deeply valuable and sensitive. Whether you are registering an account, making a deposit via DuitNow or Touch 'n Go eWallet, or simply browsing our platform, you are entrusting us with important information about yourself. We take that trust very seriously.
This Privacy Policy is written in plain, easy-to-understand language – not confusing legal jargon – because we want every member ap88 in Malaysia truly understand how their data is managed. This document explains what types of data we collect, why we need it, how we protect it, and what rights you have as a member regarding your personal data.
ap88 collects your personal data through several means — primarily when you register an account, use our services, or contact customer support. The following are the categories of data we collect:
Data You Provide Directly:
Data Collected Automatically:
Personal data that ap88 collected is used for the following purposes, all of which are necessary to provide a secure, fair and high-quality platform experience:
| Purpose of Use | Data Used | Legal Basis |
|---|---|---|
| Ap88 account registration and management | Name, phone number, email, password | Contract performance |
| Identity verification (KYC) | MyKad, supporting documents | Legal obligation |
| Deposit and withdrawal processing | Bank/e-wallet details, transaction records | Contract performance |
| Fraud prevention and security | IP address, device data, usage patterns | Legitimate interest |
| Customer support | Communication records, account information | Contract performance |
| Legal compliance (AML/KYC) | Transaction records, identity information | Legal obligation |
| Ap88 platform improvements | Usage data, feedback | Legitimate interest |
| Promotional communications (with consent) | Email, phone number | Member consent |
Ap88 will not use your personal data for any purpose other than those stated above without first obtaining your consent. You may withdraw consent for marketing communications at any time through your ap88 account settings or by contacting customer support.
ap88 does not sell or transfer members' personal data to third parties for marketing purposes. However, in certain situations where it is necessary to deliver our services, your data may be shared with the following parties:
Payment Service Providers: When you make a deposit using DuitNow, FPX (Maybank2u, CIMB Clicks, RHB Online, Hong Leong Online), Touch 'n Go eWallet, GrabPay, Boost or ShopeePay, the necessary transaction information will be shared with the relevant payment processor to complete the transaction. These providers are bound by strict confidentiality agreements and payment industry security standards.
Technology Service Providers: ap88 engages third-party technical service providers for platform infrastructure, secure data storage and analytics. All such providers are subject to data processing agreements that ensure your data is protected to the same or higher standards as ap88's own.
Authorities and Regulatory Bodies: ap88 may be required to disclose your personal data to the relevant Malaysian authorities when mandated by law — for example, in financial crime investigations, anti-money laundering (AML) investigations, or pursuant to a court order. In such cases, ap88 will only disclose the minimum data necessary and will notify you where permitted to do so by law.
ap88 continuously invests in industry-grade information security infrastructure to ensure every member's personal data is protected against unauthorised access, loss or misuse.
Technical Security Measures:
Procedural Security Measures:
While ap88 takes all reasonable steps to protect your data, no security system is entirely foolproof. We encourage you to play your part in securing your account by using a strong and unique password, keeping your login credentials confidential, and enabling two-factor authentication.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a member ap88 have the following rights regarding your personal data:
Under Malaysia's PDPA 2010, you have clearly defined rights regarding personal data held by ap88. Learn what your rights are and how to exercise them.
You have the right to request a copy of all personal data held by ap88 in relation to your account. Requests can be submitted by email to support@ap88-khelo.com and will be processed within 14 business days.
If you find that any personal data held by ap88 is inaccurate or outdated, you have the right to request an immediate correction. Some data can be updated directly through your account settings.
Once your data is no longer needed for the purpose it was collected and there is no legal obligation to retain it, you may request its deletion. Financial records may need to be kept for a specified period as required by law.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on ap88's legitimate interests in certain circumstances.
You have the right to receive your personal data in a machine-readable format (such as CSV) and transfer it to another service provider, for data you have provided directly to ap88.
For data processing that relies on your consent (such as marketing communications), you may withdraw that consent at any time through your account settings or by contacting ap88 support.
Cookies are small text files stored on your device when you visit the platform ap88. Cookies help us deliver a better, more personalised, and more secure experience to every member.
Ap88 uses four different types of cookies, each serving a specific purpose. You can manage your cookie settings through your web browser, though disabling certain cookies may affect some features of the ap88 platform.
Ap88 retains your personal data for as long as your account is active and for a defined period after account closure, depending on the type of data:
In some cases, your personal data may be processed by servers or service providers operating outside Malaysia, particularly for platform infrastructure and cloud services.
When this occurs, ap88 ensures that a level of data protection equivalent to Malaysia's PDPA standards is maintained through:
Platform ap88 is intended for individuals aged 18 and above only. We do not knowingly collect personal data from individuals under the age of 18. Should we discover that personal data of a minor has been collected inadvertently, such data will be deleted immediately and the relevant account will be closed.
If you believe your child or someone underage has registered an account at ap88, please contact us immediately at support@ap88-khelo.com and we will take prompt action.
By registering an ap88 account, you may receive communications relating to promotions, bonuses, and the latest offers from ap88 via SMS or email. You may opt out of marketing communications at any time by:
Please note that unsubscribing from marketing communications will not stop important transactional communications such as deposit confirmations, withdrawal notifications and account security alerts — these are essential to the operation of your account and cannot be disabled.
ap88 reserves the right to update or amend this Privacy Policy at any time when necessary — for example, in response to relevant changes in law, updates to our data processing practices, or platform enhancements that require the collection of new data.
When significant changes occur, we will:
Continued use of the platform ap88 after the updated Privacy Policy takes effect will be considered your acceptance of the revised policy. We encourage you to revisit this page from time to time to stay informed about how ap88 protects your personal data.
Ap88 is committed to protecting every member's privacy in accordance with Malaysia's Personal Data Protection Act 2010. With over 850,000 members who trust us, register for free today and enjoy a safe, fair, and enjoyable online Sports Betting and casino experience.
Answers to the most frequently asked questions from Malaysian members about data privacy on the ap88 platform.